Cookie Policy
Understanding how we use cookies on our website
This Cookie Policy explains how Garden Design UK Ltd ("we", "our", or "us") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Session Cookies: Maintain your login session
- Security Cookies: Protect against fraudulent activity
- Load Balancing: Distribute traffic across servers
2.2 Performance Cookies
These cookies collect information about how visitors use our website, helping us improve its performance.
- Pages visited and time spent on pages
- Error messages encountered
- Website loading times
2.3 Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced features.
- Language preferences
- Region selection
- AI garden planner settings
- Course progress tracking
2.4 Marketing Cookies
These cookies track your browsing habits to deliver relevant advertisements. We only use these with your explicit consent.
- Personalised course recommendations
- Targeted advertising
- Social media integration
3. Third-Party Cookies
We use services from trusted third parties that may set cookies on your device:
- Google Analytics: Website traffic analysis
- Payment Processors: Secure payment processing
- Video Platforms: Course video delivery
- Social Media: Social sharing functionality
4. How Long Do Cookies Last?
Cookies can be either session cookies or persistent cookies:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (typically 1-24 months)
5. Managing Cookies
You can control and manage cookies in several ways:
5.1 Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when closing the browser
5.2 Cookie Preference Centre
You can manage your cookie preferences through our Cookie Preference Centre, accessible from the footer of our website.
5.3 Opt-Out Links
For third-party cookies, you can opt out directly:
- Google Analytics: Google Analytics Opt-out
6. Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- You may not be able to log in to your account
- Course progress may not be saved
- AI garden planner preferences will not be remembered
- Website performance may be affected
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We will notify you of significant changes by posting the updated policy on our website.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Cookie Enquiries
Garden Design UK Ltd
42 Kensington Gardens Square, London W2 4BH, United Kingdom
Email: privacy@gardendesignuk.co.uk
Phone: +44 20 7946 8352